Privacy Policy

1. Who We Are

Packetlab.io is operated by Deimantas Baltrusis. If you have questions about this policy, contact us at support@packetlab.io.

2. Data We Collect

• Account data — your email address and name, provided via Google OAuth when you sign in.
• Payment data — billing and payment information is handled entirely by Lemon Squeezy. We only store your email and plan status.
• Usage data — we may collect anonymised usage data (e.g. which scenarios are viewed) to improve the Service.

3. How We Use Your Data

• To provide and manage your account and plan access.
• To process payments via Lemon Squeezy.
• To respond to support requests.
• To improve the Service through anonymised analytics.

We do not sell your data to third parties.

4. Third-Party Services

• Google OAuth — used for authentication. Subject to Google's Privacy Policy.
• Lemon Squeezy — payment processor and merchant of record. Subject to Lemon Squeezy's Privacy Policy.
• Supabase — database hosting. Data is stored in EU/US regions with encryption at rest.
• Vercel — hosting provider. May collect server logs including IP addresses.

5. Cookies

We use session cookies to keep you signed in. We do not use tracking or advertising cookies.

6. Data Retention

We retain your account data for as long as your account is active. You may request deletion of your account and data at any time by emailing us.

7. Your Rights (GDPR)

If you are in the EU/EEA, you have the right to access, correct, delete, or export your personal data. To exercise these rights, contact us at support@packetlab.io.

8. Changes to This Policy

We may update this policy from time to time. We will notify users of significant changes via email or a notice on the Service.